Privacy Notice

Purpose of this privacy notice

This privacy notice describes how HorizonTAS Limited (“Horizon”, “we” or “us”) a company registered in England and Wales under number 14213154 and whose registered office is at Park House, 37 Clarence Street, Leicester, Leicestershire, England, LE1 3RW collects and processes your personal data when you visit our website, www.horizontas.co.uk (our “Website”) or otherwise engage with us or the services we provide.

This Website is not intended for children and we do not knowingly collect or process personal data relating to children.

We may change this Privacy notice from time to time and therefore you must read it regularly so that you are fully aware of how and why we are using your data. If we make any material change to this privacy notice, we will notify you in writing.

Contact details

Horizon is the controller of personal data we process about you. If you have any questions about this privacy notice, or would like to exercise any of the rights you have in relation to your personal data, please contact us using the details set out below.

Email address: hello@horizontas.co.uk 

Postal address: HorizonTAS Limited, Park House, 37 Clarence Street, Leicester, Leicestershire, England, LE1 3RW 

Third-party links

This Website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you.

If you enable such connections or choose to communicate your personal data to us via third-party websites or social media, you should consult the privacy notices on such websites.

What personal data we process about you 

We may process the following categories of personal data about you:

  • Identity Data includes; first name, maiden name, last name, marital status, title, date of birth and gender and photographs, copies of passport, national identity card, driving licence, utility bills, and other similar documents.

  • Professional Data includes academic qualifications and achievements, references, profession, job title, employer and professional history of these things, immigration status and work permits.

  • Contact Data includes billing address, trading address, email address and telephone numbers.

  • Financial Data includes bank account details.

  • Transaction Data includes details about payments to and from you and other details of services you have purchased from us.

  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

  • Profile Data includes your interests, preferences, feedback and survey responses.

  • Usage Data includes information about how you use our website and services.

  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

  • Welfare data includes grievance and disciplinary information, information relating to criminal convictions and allegations of criminal activity, medical records and information including dietary requirements and religious information.

  • Special category data includes details about your race or ethnicity, political opinions, trade union membership, information about your health and genetic and biometric data).

We may also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity.

If you fail to provide personal data

Where we need to process certain personal data and you fail to provide it, we may not be able to perform the service you request from us.

How do we use your personal data?

We may collect and process personal data about you in a number of ways including through:

Direct interactions with you. For example, if you: –

  • enquire about or engage our services.

  • subscribe to our service or publications.

  • request marketing to be sent to you.

  • complete a survey; or

  • give us some feedback.

Automated technologies or interactions. 

When you interact with our Website, we may automatically collect information about your equipment, browsing actions and patterns. We collect this personal data using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies.

Third parties or publicly available sources. 

For example, from the following parties: Analytics providers,  advertising networks or search information providers, technical payment and delivery services, data brokers or aggregators, publicly available sources such as Companies House or the Electoral Register.

Purposes we use your personal data for   

We will process your personal data for the following purposes: –

  • To register you as a new customer.

  • To process and deliver our services to you including to manage payments, fees, and charges and collect and recover money owed to us.

  • To manage our relationship with you which will include notifying you about changes to our terms or privacy policy.

  • Asking you to leave a review or take a survey.

  • Managing complaints and responding to any queries you might have.

  • To administer and protect our business and our Website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data.

  • To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.

  • To perform analysis with a view to improving our Website, products and/or services, marketing strategy, customer relationships and customer or website visitor experiences.

  • To make suggestions and recommendations to you about products or services that we think may be of interest to you.

  • To send you marketing and promotional materials if you agree.

  • To perform credit or background checks.

What lawful basis we rely on to process personal data 

We will only use your personal data in ways that you expect and as legally permitted. Most commonly, we rely on the following lawful bases to process your personal data: –

  • The processing is necessary to perform the contract we have entered into with you or to take steps with a view to entering into a contract with you.

  • The processing is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

  • The processing is necessary to comply with a legal obligation.

  • The processing is necessary Where this is necessary to protect your vital interests.

  • You have provided your consent to us using your personal data to contact you for marketing purposes. Please note that when we rely on consent to process your personal data, you can withdraw your consent at any time.

Where we process special category data, we either rely on your explicit consent or that the processing is necessary to prevent or detect fraud.

Third-party marketing

We will never share your personal data with any third-party company for marketing purposes without your prior consent.

Opting out

You can ask us to stop sending you marketing messages at any time by following the opt-out links contained in every marketing message we send sent to you or by contacting us using the contact details above.

Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. 

Change of purpose

We will only use your personal data for the purposes for which we collected it and as described in this privacy notice unless we reasonably consider that we need to use it for another purpose and that purpose is compatible with the original purpose it was collected for. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

Who we share your personal data with 

We may have to share your personal data with the parties set out below:

  • Service providers who support our business, such as those who provide IT and system administration services.

  • Professional advisers including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance and accounting services.

  • HM Revenue & Customs, regulators (such as the Finance Conduct Authority) and other authorities (such as the Police) who require reporting of processing activities in certain circumstances.

  • Any third parties to whom we may choose to sell, transfer, or merge all or parts of our business or our assets.

We require all third parties with whom we share your personal data to respect the security of your personal data and to treat it in accordance with the law.

International transfers 

Your personal data may be processed and held by third parties outside the United Kingdom (UK) and the European Economic Area (EEA).Whereas in the UK, we implement a high standard of data protection law, some parts of the world do not implement such stringent laws. As a result, if we do allow your personal data to be transferred or accessed overseas we will make sure that appropriate safeguards are in place to ensure that it is protected to an equivalent standard. These measures might include:

  • Sending personal information only to countries that have adequate data protection laws in place and have been white-listed by the European Commission and UK Information Commissioner’s Office.

  • Putting in place written contracts which relevant supervisory authorities have approved as achieving adequate protection.

If you would like to find out more about where your personal data is processed, please contact us using the contact details above.

Data security 

We take our obligations to keep your personal data secure seriously and have in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

How long we keep your personal data for 

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

Your rights 

As a ‘data subject’, data protection laws give you a number of rights in relation to your personal data. You have the right to access your personal data, to have your personal data corrected or erased (right to be forgotten) or to object to your personal data being processed. You also have the right to restrict the processing of your personal data, or to have it transferred to a third party in a commonly structured format. If you object to your personal data being processed for marketing purposes, we will comply with that request. Please be aware that some of the above-mentioned rights are not absolute and, in some circumstances, do not apply. You can exercise any of these rights by contacting us by email to hello@horizontas.co.uk or by post to HorizonTAS Limited, Park House, 37 Clarence Street, Leicester, Leicestershire, England, LE1 3RW

If you are not happy about how we are processing your personal data, you have the  right to complain to  The Information Commissioner’s Office through their website at www.ico.org.uk, by phone on 03031231113 or in writing to Wycliffe House, Water Lane, Wilmslow, SK9 5AF.